Parts identification
Use the machine model, available serial number and photographs to help confirm the required part.
Demeter · Qingdao, China
Spare Parts & After-sales Support
A point of contact after your machinery arrives
Demeter helps connect your parts and after-sales requirements with the relevant supplier. We gather the information needed to understand your request and coordinate the next steps with you and the factory.
How We Help
Parts supply
Check availability and supply arrangements with the supplier before confirming a parts order.
Technical communication
Relay equipment questions, photographs and videos to the supplier and help communicate its response.
Warranty enquiries
Review your request against the terms confirmed for your order and coordinate the appropriate next steps.
Service & Order Details
Are you a manufacturer?
Demeter is an agricultural machinery trading company. We work with Chinese manufacturers and coordinate product sourcing, inspection arrangements, shipping and after-sales communication.
Do you charge a separate service fee?
Our service support is included with your machinery purchase, with no separate service fee. The service scope and total order price are confirmed in your quotation.
What warranty applies to my equipment?
The applicable warranty terms are confirmed for the equipment in your order. Please contact us with your order details so we can review the relevant coverage and support arrangements.
A point of contact after your machinery arrives
Our services are provided as part of your machinery purchase, with no separate service fee. The service scope and total order price are confirmed in your quotation.